MAINTENANCE AND CALIBRATION
On Demand Maintenance Services
Includes all software updates, calibration and inspection of the system.
Extended Service Plan
This plan includes all software updates, calibrations and inspection of the system. Software updates are included and are done remotely. This plan ensures that your MailSecur device is running on the latest version of software. The calibration and inspection is done through the web and in conjunction with the operator. The calibration is performed on an as-needed basis, but is always scheduled at least once a year.
User Certification
The certification provides an understanding of the fundamentals of millimeter wave technology. It will provide a review of all device functions, modes of operation, and limitations. Included is a practical review of video data and decoding techniques, as well as a complete index of the device operation. Also included is instruction on how to perform advanced threats detection using the MailSecur device. The operator will learn how to manipulate items using the device to image powders, liquids and metallic items under various conditions to help the end-user understand how to better detect threats using the proper handling procedures. Up to three user certifications are offered on an annual basis.